Return Policy

Self Service Return Instructions:

Your complete satisfaction is our first priority. Please read the following guidelines before submitting a return. You have 30 days from the date of purchase to submit a return. Items must be unopened and in original packaged condition for refund minus the initial shipping cost. Refunds and exchanges are processed within 10 days of receiving your returned merchandise. An email confirmation detailing your refund will be sent upon completion.

  • Damaged / Defective Item(s) - Please email info@dezinerdogs.com and have your order number ready so we can remedy the situation for you.
  • Product Exchanges - Simply submit a return below with our easy returns tool and then place a new order for the items you wish to purchase.