FAQs

Q?

Sizing

A.

In order for you to be 100% satisfied with your purchase, you must follow the size chart. All three measurements must be correct in order for the apparel to properly fit your dog.

Q?

Acceptable Payment Methods

A.

We accept PayPal, Visa, Master Card, Discover, and American Express credit cards for payment. We do not accept gift cards.

Q?

Placing an order

A.

Ordering online with Deziner Dogs is easy. First, browse our store and choose the item(s) you would like to purchase. Then add the item to your shopping cart and proceed shopping or continue to check out.

Q?

Sales tax

A.

Deziner Dogs is required by law to charge sales tax on orders shipping within New York. All orders shipping to an address outside of New York will not pay sales tax.

Q?

Canceling my order

A.

After you have clicked "Place Order," your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must send us an email. Please note orders are processed quickly to meet our shipping deadlines for on time delivery. If your order has already entered the shipping process, it cannot be changed or canceled.